Privacy Policy

Privacy Policy

THIS PRIVACY POLICY IS AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACT. THIS PRIVACY POLICY DOES NOT REQUIRE ANY PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING THE WEBSITE, YOU INDICATE THAT YOU UNDERSTAND, AGREE AND CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THIS WEBSITE. 
 
By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by CAMP WANDERLUST as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person. 
 
CAMP WANDERLUST and its subsidiaries and affiliates and Associate Companies and includes the brand “Camp Rakkar” (individually and/ or collectively, ” CAMP WANDERLUST “) is/are concerned about the privacy of the data and information of users (buyers/customers/browsers whether registered or non- registered) accessing, or purchasing products or services on CAMP WANDERLUST’s websites, mobile sites or mobile applications (“Website”) on the Website and otherwise doing business with CAMP WANDERLUST . “Associate Companies” here shall have the same meaning.
The terms “We” / “Us” / “Our” individually and collectively refer to each entity being part of the definition of CAMP WANDERLUST and the terms “You” / “Your” / “Yourself” refer to the users.
This Privacy Policy is a contract between You and the respective CAMP WANDERLUST entity whose Website You use or access or You otherwise deal with. This Privacy Policy shall be read together with the respective Terms of Use or other terms and conditions of the respective CAMP WANDERLUST entity and its respective Website or nature of business of the Website.
 
CAMP WANDERLUST has provided this Privacy Policy to familiarize You with the type of data or information that You share with or provide to CAMP WANDERLUST and that CAMP WANDERLUST collects from You; The purpose for collection of such data or information from You; CAMP WANDERLUST’s information security practices and policies; and CAMP WANDERLUST’s policy on sharing or transferring Your data or information with third parties.
 
This Privacy Policy may be amended / updated from time to time. Upon amending / updating the Privacy Policy, we will accordingly amend the date above. We suggest that you regularly check this Privacy Policy to apprise yourself of any updates. Your continued use of Website or provision of data or information thereafter will imply Your unconditional acceptance of such updates to this Privacy Policy. 
 
1.Information collected and storage of such Information:
The Information (which shall also include data) provided by You to CAMP WANDERLUST or collected from You by CAMP WANDERLUST may consist of
“Personal Information” and “Non-Personal Information”.
1.Personal Information Personal Information is Information collected that can be used to uniquely identify or contact You. Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:
1.Your name,
2.Your address,
3.Your telephone number,
4.Your e-mail address or other contact information,
5.Your date of birth,
6.Your gender,
7.Information regarding your transactions on the Website, (including sales or purchase history),
8.Internet Protocol address,
9.Identification code of your communication device which You use to access the Website or otherwise deal with any CAMP WANDERLUST
entity,
10.Any other Information that You provide during Your registration process, if any, on the Website.
11.NO items of “sensitive personal data or information” as such term is defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data Of Information)
Rules, 2011 enacted under the Information Technology Act, 2000 shall be collected;
Such Personal Information may be collected in various ways including during the course of Your interaction with CAMP WANDERLUST’s Website and includes the following:
12.Registering as a user on the Website,
13.Availing certain services offered on the Website. Such instances include but are not limited to making an online purchase, participating in any
online survey or contest, communicating with CAMP WANDERLUST ‘s customer service by phone, email or otherwise or posting user reviews on the Content available on the Website, or
14.Otherwise doing business on the Website or otherwise dealing with any CAMP WANDERLUST entity. We may receive Personal information about you from third parties, such as social media services, commercially available sources and business partners. If you access Website through a social media service or connect a service on Website to a social media service, the information we collect may include your user name associated with that social media service, any information or content the social media service has the right to share with us, such as your profile picture, email address or friends list, and any information you have made public in connectionwith that social media service. When you access the Website or otherwise deal with any CAMP WANDERLUST entity through social media services or when you connect any Website to social media services, you are authorizing CAMP
WANDERLUST to collect, store, and use and retain such information and content
in accordance with this Privacy Policy.
 
2.Collection, Use and Processing of Your Information 
CAMP WANDERLUST collects, uses, stores and processes Your Information for any purpose as may be permissible under applicable laws (including where the applicable law provides for such collection, usage, storage or processes in accordance with the consent of the user) connected with a function or activity of each of CAMP WANDERLUST entities and shall include the following:
1.To facilitate Your use of the Website or other services of CAMP WANDERLUST entities.
2.To respond to Your inquiries or fulfill Your requests for information about the various products and services offered on the Website.
3.To provide You with information about products and services available on the Website and to send You information, materials, and offers from CAMP WANDERLUST.
4.To send You important information regarding the Website, and administrative information.
5.To send You surveys and marketing communications that CAMP WANDERLUST believes may be of interest to You.
6.To personalize Your experience on the Website by presenting advertisements, products and offers tailored to Your preferences.
7.To help You address Your issues encountered on the Website including addressing any technical issues.
8.If You purchase any product or avail of any service from the Website, to complete and fulfill Your purchase, for example, to have Your payments
processed, communicate with You regarding Your purchase and provide You with related customer service;
9.For proper administration of the Website.
10.To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website).
11.To improve the services, content and advertising on the Website.
12.To provide value added services such as Single Sign On. Single Sign On shall mean a session/user authentication process that permits a user to enter his/her name or mobile number or e-mail address or any combination thereof and password in order to access multiple websites and applications.
13.To facilitate various programmes and initiatives launched by CAMP WANDERLUST or third-party service providers and business associates.
14.To analyze how Our services are used, to measure the effectiveness of advertisements, and to facilitate payments.
15.To conduct academic research and surveys
16.To protect the integrity of the Website.
17.To respond to legal, judicial, quasi-judicial processes and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.
18.To conduct analytical studies on various aspects including user behavior, user preferences etc.
19.To permit third parties who may need to contact users who have bought products from the Website to facilitate installation, service and any other product related support.
20.To implement information security practices.
21.To determine any security breaches, computer contaminant or computer virus.
22.To investigate, prevent, or take action regarding illegal activities and suspected fraud,
23.To undertake forensics of the concerned computer resource as a part of investigation or internal audit.
24.To trace computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of law including the Information Technology Act, 2000 that is likely to have an adverse impact on the services provided on any Website or by CAMP WANDERLUST ;
25.To enable a potential buyer or investor to evaluate the business of CAMP WANDERLUST. [Individually and collectively referred to as (“Purposes”)] You hereby agree and acknowledge that the Information so collected is for lawful purpose connected with a function or activity of each of the CAMP WANDERLUST entities or any person on their respective behalf, and the collection of Information is necessary for the Purposes.
 
RESERVATIONS Reservations can be made by paying 50% of the rent for the entire stay. GST, as applicable, is payable extra.
Check in time is 02:00 PM and Checkout out time is 12:00 noon. In case the reservation is for dates beyond March 31 next, revised tariff will be applicable.
Cancellation/ Refund :Online cancellations can be done from our website in respect of online bookings. Cancellation for Offline bookings can be done by the office where the booking has been made. In case of any problem while processing cancellations, please send an email to help@camprakkar.com
Cancellation/ Refunds
Cancellation charges for cancellations done before 30 days from the scheduled date of check-in will be 5% of the room rent and 95% will be refundable.
Cancellation charges for cancellations done between 16- 30 days from the scheduled date of check-in will be 10% of the room rent and 90%  will be refundable.
Cancellation charges for cancellations done between 8 – 15 days from the scheduled date of check-in will be 20% of the room rent and 80% will be refundable. 
Cancellation charges for cancellations done between 4 – 7 days from the scheduled date of check-in will be 50% of the room rent and 50%  will be refundable.
Cancellation charges for cancellations done less than 4 days from the scheduled date of check-in will be 80% of the room rent and 20%  will be refundable.
No cancellations will be allowed for current day bookings/ current day check-ins.
Cancellation Rules :
No Refund: less than 12 hrs. before departure.50% Refund: 24-12 hrs. before departure.75%Refund: More than 24 hours before departure.
NOTE: Rates are subject to revision.



Camp Rakkar